UNIFIED COMMUNICATIONS
Move beyond a traditional business PBX to the next-generation of Unified Communications platform
Features
- Replace Legacy PBX – upgrade from your existing legacy PBX to a best in class cloud based Unified Communications platform leveraging Voice over IP (VoIP).
- Keep your Phone Number – we’ll work with your local phone provider so that you can keep your existing business phone numbers.
- Microsoft Teams Integration – you can use your existing investment in Microsoft Teams to provide a full-scale calling and voice conference platform for your organization.
- Unified Communications – provide calling, HD voice, and video conferencing along with robust enterprise instant messaging, real-time document collaboration and mobility.
- Leverage Local or National SIP providers – replace legacy trunking services with SIP based telecom services from local or national providers.
- Contact Center – provide your call center teams with agent/supervisor features, advanced analytics, call recording and transcription services.
Use Cases
- Replacement of legacy PBX
- Support remote workers
- Microsoft Teams Direct Routing
- Microsoft Teams Operator Connect